Smart TV Won’t Connect to WiFi? How to Fix the Problem

In recent times, smart TVs have forcefully entered our daily lives  In fact, more and more people are buying the latest generation televisions to have access to trendy content such as Netflix or Prime Video, or more simply to watch TV without an antenna or to play games.
Most of these devices are really simple to configure, others even share the same interface and ecosystem of a smartphone (e.g Android TV). However, problems can happen to everyone. Today, I want to show you what to do if your smart TV won’t connect to WiFi.

This guide is valid for any model of Smart TV, be it Samsung, Sony, LG, Philips, Hisense, Sharp … it doesn’t matter. Before establishing a TV malfunction and contacting the service center, you can follow some simple tests to establish the type of problem and perhaps solve it within a few minutes.

Check Wi-Fi connection and signal on smart TV

First of all, it is advisable to go and take a look at the settings of the TV and check that it is correctly connected to your Wi-Fi network. Then check, after scanning for Wi-Fi networks, that the TV finds your network (possibly consider the difference between 2.4 and 5 GHz networks), and that the signal is strong enough to connect the Wi-Fi Router to the Smart TV.

If this is not the case and the signal received by the TV is very weak (just a notch or two) or even the Wi-Fi network does not appear in the list of available networks, you can try this way:

  1. Bring the Smart TV closer to the Modem or vice versa.
  2. If after doing this the connection is successful and it is stable, it means that the Wi-Fi signal from the router is too weak for smart TV reception.
  3. If after following the advice in the article the signal is still weak or absent, it is necessary to enhance the Wi-Fi signal of the modem with a Wi-Fi repeater, a Wi-Fi amplifier with an ethernet port if the TV has a LAN socket. On the other hand, if the Smart TV is located outside your house, it is necessary to have an outdoor Wi-Fi repeater.

These devices allow you to “replicate” the network signal and extend it into larger spaces.
If, on the other hand, the scan finds your network, but during a connection attempt the message “ Incorrect password ” is returned, check that you have entered the password correctly (always pay attention to lowercase and uppercase letters). Otherwise, you could try to re-insert it and check if everything went well.Samsung Smart TV won't connect to WiFi

Check the Modem/Router to Fix Smart TV Won’t Connect to WiFi

If not, you should check that the modem works the right way. Clearly, if the other devices you have available connect in the right way, then it is unlikely that the problem is with the modem itself or with the connection.

In any case, you can access the configuration web page of your modem and verify that the TV is available.

If, on the other hand, the other devices also fail to connect, then try to check that the LEDs of the device correspond correctly to the working status of the connection. If not, try to check that the cables are correctly inserted and positioned.

Restart TV or Modem

If the previous tips don’t help, then try a solution that is as simple as it is potentially effective. Sometimes, you just need to turn off your smart TV or your modem (maybe even both) and restart them after a few seconds.

You should turn off the TV directly by removing the power supply from the 220v socket for a few seconds. Proceed by inserting the various sockets and turning on the appliances.

Other solutions

Finally, at this point, you just have to take some more drastic solutions.

  1. The first could be to reset the smart TV (option generally accessible from the settings), perhaps taking care to note the downloaded applications and the credentials of the various accounts (in fact, the Reset will delete all data and restore the TV settings to the factory state).
  2. Another solution could be (where possible), connect the modem to the TV via LAN cable. In this way, the connection will be much faster, more efficient and without any latency. If the modem were to be too far from the TV, maybe you could think about buying a powerline to let the modem and TV communicate over the electrical network.
  3. Finally, if none of the previous advice helps you, you just have to call the customer service of the brand of your TV and get help from a specialized operator.

These are the best solutions to fix Smart TV Won’t Connect to WiFi issues. How about you try them on your TV brand and see how it goes.

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