How to Recover Your Facebook Account When You Cannot Access It

Facebook indeed has ways to recover your password, but that recovery information is done after creating an account. At this point, it can be obsolete and no longer serves you.

In any case, there are several ways to recover your Facebook account. But we must warn you to have patience and that they are not one hundred percent effective. The one that works best for you may not be a good option for someone else.

Find out if there is an active Facebook connection

You must check if any of the devices you linked to Facebook still have a connection and can enter the social network. We could be talking about a different browser than the one you normally use, another computer, a tablet, or a smartphone.

If it is the case, it opens up the possibility of knowing the password to enter since you can change it for a new one on the existing page.

To make this change, you must perform the following steps:

  • Go to Settings and privacy, clicking on the arrow at the top right of Facebook.
  • Go to Settings.
  • Click on Security and login, an option that appears on the left side of the screen.
  • The option Change password appears within the Login.
  • You have to enter the current one and then the new one twice. Just below, you have the option of Have you forgotten your password? Click on this option to recover your password.

This is an option that may not be of much use since we still do not know the password, but it may be that at that moment, the browser autocompletes the information because you synced it, something that can happen if you are lucky.

If not, it is best to try another option.recover hacked Facebook account

Try Facebook recovery options

You can use the options that Facebook makes available to us to recover the password, either before entering or if you have managed to get to the previous step and click on Have you forgotten your password?

You have several options at your disposal, which you can try to take advantage of.

Enter from a friend’s profile

This is an option that not many people know about, but it can be quite effective since all you have to do is log in with the account of a Facebook friend.

Then you must follow these simple steps:

  • Go to your own profile from your friend’s account, click on the three points on the right side, and select Search for help or report profile.
  • Then what you have to do is choose I can’t access my account.
  • Select Recover this account and click Done.
  • At that time, they will take you to the Facebook recovery process, where you can choose the best option to put a new password. This is usually the one that they send you a message to your phone. For this, you must update the information.

Here is a short video to guide you through this process:

Recover password with contact details

If you have not been able to enter, you can always go to Facebook, create a guest profile, and then have access again, going to the Facebook recovery page.

Once there, you can put the email address or the phone number that you added when you registered your Facebook account or if, over time, you changed it for another. Remember that if you put the phone number, it should work the same as if you put it with the country code.

If you have successfully identified the account, you will see how it takes you to your profile, which you must verify if it is yours or not, something extremely important. If you still have access to the email account or the phone number. Choose the one that is most convenient for you.

The moment you click on Continue, it will send a security code which you must enter so that in this way you can reset a new password for your Facebook.

Something important is that you make sure if you choose the mobile to send this code that the SMS is not canceled. Some phones can have this function turned off since as they are almost no longer used.

Once you have reset the password and you can enter Facebook, the first thing you should do is reset a recovery email and phone account that you have present and activate the two-step verification.

Recover Hacked Facebook account

If your account has been hacked, or at least that is the greatest suspicion you have, you must inform Facebook about this.

This is the best way for the social network to help you get the account operational again.

  • Enter the Report a compromised account page.
  • Key in the email or phone number associated with that account and click on Search.
  • Now you must put the password you had before you realized that you had been hacked.
  • Facebook then validates it if you enter the password. If it is correct, you will need to click the Protect my account button.
  • Now it will allow you to change the password and regain access to your account with three options: entering the email account, receiving a verification code in the email, or a code in an SMS message to your phone number.
  • If you have chosen, for example, the SMS code when you click Continue, it will ask you for the received code. Write it down and click Continue again.
  • At that time, you can configure the new password.
  • From there, Facebook will show you a wizard to help you protect your account to avoid another hacking.

Verify identity with Facebook

If everything has failed, you have to contact Facebook and verify that it is you and that you must recover your Facebook account.

It is the last chance you will have to return to your account, and you must read carefully what they ask you for the verification to be positive. You have to enter the help center page.

You must upload a document for verification. They advise you to use the DNI, put an email or phone number linked to the account, and then click Send.

If you no longer have access to any of the email addresses or phone numbers linked to your account, use the one you have access to, and then send an email to explaining your situation.

Now is the time to be patient, as Facebook’s response can take weeks to produce. They will answer at some point.

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