WhatsApp is the most popular and used instant messaging application around the world. However, that does not mean that they are exempt from failing. You can reach out to customer service through the WhatsApp support email from the App.
It is one effective way of dealing with and solving problems in the messaging system. This article gives you all the information you need to solve any problem in record time.
How to contact WhatsApp customer service or support
Like any other application, WhatsApp can present certain flaws in connectivity, functions, and tools. And that is where it is essential to know how to contact WhatsApp customer service or support.
If you can’t send or receive messages or can’t play audios or voice memos on WhatsApp, it’s time to contact support or customer service. Doing so is really simple, and here you have some recommendations for it.
Solve with your Smartphone
Regardless of the operating system, your Smartphone uses. If your phone has problems with WhatsApp, you should contact WhatsApp customer service or support. How? Make it easy as follows:
- Access the application.
- Locate the icon of the three dots that is in the upper right part of your screen.
- Enter the “Settings” section.
- Scroll down and enter the “Help” menu.
- Use “Contact us” to report your problem through a form. In this form, in addition to the description of the problem, you can add screenshots.
- WhatsApp will show you a series of “Frequently Asked Questions” to solve your problem. If neither does, select “I don’t see my answer.”
- This will cause the WhatsApp support email application to run. This way, you will contact WhatsApp to report your problem. Provide all the data and information possible.
Direct contact via WhatsApp support email
If you cannot use your cell phone to contact WhatsApp customer service or support, don’t worry! Since there is an extra alternative to report the problem presented by the application.
You just have to enter your email and write a message to the address webclient_web@support.whatsapp.com. Provide all the information and multimedia content to describe your situation.
You already know how to do it!
As you can see, contacting WhatsApp support or customer service is extremely simple. You can report your situation comfortably from your smartphone.
However, you can also do it directly from your computer via WhatsApp support email. Everything will be easily resolved, as long as you make a very detailed report.
